Click “Forgot Password” on the login screen, enter your email, and follow the instructions in the reset email.

Log in, go to Settings > Account > Change Password. Enter your current password and the new one.

Recipients typically receive funds in their local currency, such as GHS (Ghanaian Cedi), NGN (Nigerian Naira), etc., depending on the destination country.

Delivery times range from instant to a few hours, based on the payout method and location.

Log in, add your recipient, choose the amount and payment method, then confirm your transaction. You can also track and manage all transfers through your dashboard

We use bank-grade encryption, two-factor authentication (2FA), and compliance with global financial regulations to keep your data and money safe.

Yes, money transfer apps can be safe when used properly. MyFlashPay uses advanced encryption and security measures to protect users' personal and financial information. However, it's essential to follow best practices to ensure safety, such as using strong passwords, avoiding public Wi-Fi networks when making transactions, and double-checking recipient information before sending money.

Limits depend on your location and verification level. You can start with lower daily limits and increase them by completing identity verification.

Yes. You can send multiple payments to different recipients or the same recipient at different times, with each transfer tracked separately

Scheduled payments are coming soon. You’ll be able to set recurring or future-dated transfers from your dashboard.

Money transfer apps typically work by allowing users to link their bank accounts or credit/debit cards to the app. Users can then initiate transfers by entering the recipient's information (such as name, email, or phone number) and the amount to be sent. The app processes the transaction and transfers the funds electronically to the recipient's bank account or mobile wallet.

Contact our support immediately via chat or email. We’ll investigate and resolve issues quickly, whether it’s a delay, wrong recipient, or payment error. MyFlashPay offers customer support services through various channels, such as phone, email, live chat, or in-app messaging. Customer support representatives can help investigate and resolve issues with your transfer and provide guidance on next steps.